About Us

By purchasing an animal from Sandy Hill Reptiles you are agreeing that you have read and agree with terms of service. We reserve the right to decline the sale of any animal to any customer for any reason. 

Payment: made by cash for local pickup or e-transfer only at this time. Our prices listed are firm and we feel we are asking fair market value for our reptiles.

Shipping: We will ship through Reptile Runner or Reptile Express. Typically best shipping times are spring and fall. We will not ship if our shipping partners advise that it is not safe to do so. We will only ship Monday to Wednesday. 

Local pickup: please arrange through us in the contact page.

Payment plans: may be considered dependent on price and reptile. Please contact us through the contact page to discuss further. 

Holds: we will not hold any reptile without a 50% deposit. We will not refund this deposit if you change your mind, can’t afford the remaining 50%, you haven’t talked to your partner about purchasing a new reptile, or any other reason. We will do summer and winter holds with a 50% deposit. Your deposit is not refundable so please don’t initiate a transaction without being certain you want the reptile. 

Health guarantee: please confirm with us as soon as possible once your reptile has been delivered to you. If your reptile arrives with signs of illness or injury we need to be notified immediately. If the reptile passes away within 7 days of purchase/shipment we will either 1. Refund your payment minus shipping cost 2. Replace the animal if possible, with additional shipping cost to buyer. 

Sexing: any sexed gecko is our best guess. We do not make any guarantees about reptiles sex. 

Selling to minors: we will not sell reptiles to anyone under the age of 18. You must have an adult present at pickup.